LG Electronics Consumer Complaints All Reviews

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LG Electronics Reviews

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  • The Worst Service Encountered in USA



    As per the provided document I am suppose to receive my device in 5 to 7 days from the date of payment which I did on 7th june. I still have not received. I have made travel plans as per the given schedule . I am utterly disappointed and unhappy with your service just like thousands of people that I found on the web especially mobile repair service . This is very irresponsible I would never buy any LG instruments and will recommend not buy . This is not even close to being called service for what I have paid and this is very un ethical. Please provide me corporate... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    kucherla's Picture   kucherla    0 Comments   Comments
  • LG



    Bought an LG 47LM8600 TV last year and had problems ever since. LG changed the main board in the TV 4-5 times in December and now the problem is back and they won't do anything to fix it. Why would they fix it in December and not now. They are just pushing this under the rug now. I have read all over the internet about this happening to a lot of people. Also the repair tech stripped some of the screws in the back of the TV also so God forbid it would have to be opened again. Yes it is still in warranty. Buyer Beware thought I bought a good TV and wound up with a lemon. Customer... More...
    (Repair Services)
    CELMS's Picture   CELMS    0 Comments   Comments
  • Side By Side Refrigerator - Icemaker Failure



    We have a side by side LG refrigerator purchased last summer. The icemaker already quit working and after three calls to LG we have yet to receive a service appointment. Each time they say someone will be back in touch within 3 days but nobody ever calls. LG is a complete ripoff, their appliances are built for planned obsolescence (the warranty was 12 months, it broke in 13 months) and they absolutely will not stand behind their products or even assist in getting them fixed. We have had appliances by other companies like Sears and Frigidaire and it never took them longer than a couple of... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    FAM747's Picture   FAM747    0 Comments   Comments
  • Beware of LG Electronic products



    LG Plasma Televisions....BEWARE !!!!!!!!!!!!!! For anyone considering purchasing any LG plasma television, please read this very carefully. My name is William Abbate. I had a very horrible experience with LG. I spent nearly $5000 on a 50PY2DR set. Within 2 years of use, if you want to even call it that, it was broken. Keep in mind that I own numerous televisions and, this set was barely even used. I contacted LG with my concern and, they offered to pay for the part/parts and I would foot the bill for the service. Naturally, they chose the cheapest way out and only replaced the Y-board.... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    babbate1's Picture   babbate1    1 Comments   Comments
  • Labor Warranty complaint



    Bought Blue Ray Player model BD570 in May, 2010 at Best Buy. Called LG about intermittent sound quality problems in July, 2010. Troubleshooting seemed to fix problem. Called again in October. This January, finally said "No more" to trouble shooting and made them take player in for servicing. Now they won't do anything without $69.00 labor fee. They conveniently do not have record of my first call in July which was within the 90 labor warranty period. From what I was told, not sure this would have mattered anyway. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    JimSt's Picture   JimSt    0 Comments   Comments
  • LG support complaint



    I have called the lg support line 2x now asking for help - first issue was tv not powering on and most recently on January 6, 2011 for my 5 disc dvd players remote not turning on or off the player or adjusting the volume. both times i was told it was a faulty unit and call the lg number of the service number , both times I just pulled the plug out of the socket waited 10 mins and worked perfectly. Not sure why the answer right away was to call these 2 numbers. Can't wait to sell my tv and dvd home theater and go with another brand - the support is completly useless. More...
    (Entertainment, Movies, Events)
    jerryh's Picture   jerryh    0 Comments   Comments
  • Poor After Sales Services



    Kind Attn : Mr.Koo Bon-joon (Vice Chairman & CEO) REF : Complaint No. C1093004981 dtd 30/Sept/10 Dear Sir, With much regret i would like to bring to your notice of the poor after sales services been rendered by your company's Calcutta, India office, bearing complaint reference number C1093004981. I am sorry to inform you that I was highly disappointed by the Service provided by your company. The above complaint was made on 30th Sept'2010 (againt 32 inch LCD Jazz Theatre model) afterwhich the service engineer advised us of replacement of 32 inch LCL panel. Since the... More...
    (Legal Services)
    Kaushik1972's Picture   Kaushik1972    0 Comments   Comments
  • Lg



    NO SATISFACTION .MailContactsCalendarNotepadWhat's New?Mobile MailOptions Mail OptionsColorsMail PlusSwitch to All-New Mail Options Mail Search Try the new Yahoo! Mail Folders[Add a new folder]InboxDraftsSentSpam[Empty all the messages from the Spam folder]Trash[Empty all the messages from the Trash folder]Search ShortcutsMy PhotosMy AttachmentsChat & Mobile Text[Hide]I am Available2 Online Contacts[Add]John Cross - Samsung Refman - Not Listed? New Chat0 Mobile Contacts[Add]You don't have any Mobile Text contacts yet. Start a Text Message Settings Go to... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    maria29's Picture   maria29    0 Comments   Comments
  • DELIVERY OF INOPERATIVE DVD PLAYER



    It is regretfully stated that an inoperative DVD player (DV-492) has been delivered at A-2, Ingola appt. 24 Jail Road, Lahore by “NEW ELECTRONICS IND. (PVT) LIMITED”, against reward points of Citi Bank Credit Card during the month of February 2010. The above said DVD player is not working and since delivery of the same, I am trying to locate / trace the address of “M/s New Electronics Ind. (Pvt) Limited but all in vain, as the “Stock Transfer Advice”, thru which the above said DVD player was delivered, does not bear any address or telephone number. (Copy... More...
    (Delivery Services)
    shahid's Picture   shahid    0 Comments   Comments
  • Recorder



    This is a complaint about my LG DVD recorder. Mine was 9 months old when it had a motor failure. The part was under warranty, but LG insisted on charging me $85 for the labor to fix it - EVEN THOUGHT IT WAS CAUSED BY THEIR FAILURE. I had purchased it at Best Buy and they went to bat for me to try to get LG not to charge me this fee. LG refused. Best Buy replaced my LG with a Sony for a couple more $. LG didn't care about the customer, and didn't care if they lost my business. I will NEVER buy an LG product again and recommend that you not purchase one either. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Sueb's Picture   Sueb    2 Comments   Comments
  • Window



    Purchased a new LG model LWHD7000HRY7 window unit air conditioner/heater in one unit. Installed by contractor in new construction. This 7000 btu unit will not heat a 200 sq ft room that is windowless (the unit is installed in a special custom wall cut through sized to the unit). Room is insulated heavily with closed cell spray foam insulation (best you can do) and only has one new insulated door. Warranty service technician says that while you can't feel much heat at all at the discharge of the unit that this is the best they can do. Unit does not heat to 68 degrees room temp and never... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    rangerman's Picture   rangerman    0 Comments   Comments
  • TERRIBLE, eXPO, Terrible!



    I recently purchased an LG eXpo and I am very computer savvy. This is the most terrible product I have ever owned. Battery life is not what they claim, no one in the At&T stores is helpful, zero accessories available for it, never syncs on my brand new computer. I am returning it in favor of a new iPhone. Windows is terrible, windows mobile is far worse. Stay away, stay far away from the LG eXpo. More...
    (Cable TV)
    badabling4's Picture   badabling4    0 Comments   Comments
  • poor design, poor customer help



    I purchased an Stainless Steel LG gas range April 09, the control knobs are made with plastic sleeves for the gas valve control knobs. They are all cracked and wobbly. Poor design. I tried to contact LG consumer help through their website, the site would not send my information after three tries of typing in all my information, I then did on line chat, lilia could not help and said "sorry your having trouble" and gave me the wrong phone number to call, they transferred me to Carlos and there was static on the line, broken English and no reply when I answered yes to their question... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    electricrob's Picture   electricrob    2 Comments   Comments
  • LG no valid warranty



    I bought an LG lcd tv on 1-13-2008. The piece of junk broke after 10 months so I called their 800# for warranty repair. They claimed that they would send address labels to me to send the TV in for repair. I was patient and expected them to honor their word.The labels never arrived. I have been going around with them for most of a year, they never did send the address labels and now claim that because it has been so long they won"t honor their warranty. So basically they claim that because they have dithered for so long that they won't honor the warranty. Beware buying their... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    chriseggo's Picture   chriseggo    0 Comments   Comments
  • LG Washer WM0642



    I bought an LG Washer WM0642. In 10 months, I have had the main board, pressure switch and drain pump replaced. The tub clean function does not advance after 14 minutes (this was the function that made my decision to buy this machine based on fears of mildew problems related to front load washers). I have had no success with customer service. They just keep sending service people and will not do anything about it until a tech says it's not repairable, which will not happen, i'm sure... they've been to my home 6 or 7 times. they just give u the runaround. i hate this... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    wolfdog10d's Picture   wolfdog10d    0 Comments   Comments
  • complaint



    I purchased one 1.5 ton split Air conditioner from Sri Sai Enterprises, through CSD canteen on 28.04.2009.Suddenly from the First week of this month(August)the A/C was not working. I made a complaint to 18001809999. I got an advice to contact Mr. Madhavan, mobile No:96777090805. When I contacted, he came on next day and told that Condenser is to be changed.After that he did not turn up to my house. Even though I made repeated complaint to the above said numbers( including to Mr. Jagdish, mobile no: 9884712128) my A.C is not yet (30.08.2009 1300Hrs)repaired or even bouthered to make an... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    sathasivamp's Picture   sathasivamp    1 Comments   Comments
  • Poor product and service



    Two years ago I went through a house fire and had to replace all kitchen appliances. I was hooked on my favorite being Fridgadeer but my wife and her mother were in love with the LG products so as you know I ended up with the LG products keeping the mothers happy.Well I over spent on your products thinking upgrading with what we thought were better products would at least save in headache's and maintnance. Well I have had problems with my stove already with the right side of the keypad acting up and not working for weeks at a time and my dishwasher has already stopped working... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    unhappycamper's Picture   unhappycamper    0 Comments   Comments
  • Buyer Beware



    We purchased what we thought to be a very nice surround sound about a year ago and have been able to use it for about a month total. It has broken 3 times and has been sent in three times to be repaired by LG with no results. The last time that we received it back it was broken on arrival, they didn't even fix it when it was sent in. We then call to get a refund or something equivalent and we are told they need our receipt when we sent in with the original unit to be fixed. (Our mistake for not making a copy). They then expected us to drive three hours to get a receipt printed from... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    swise21's Picture   swise21    0 Comments   Comments
  • The hellish customer service



    I own a top of the line LG washer (Model WM0642H) and it broke down after 5 months. I am have the worst customer service from LG in all my experience: basically, it's like dealing with a black hole. I've called in 7 times so far, each time getting a promise that I'd get a call back within 3 days but I don't get any call back ever. I am at the end of my rope. What is the point of paying over $1000 for a top of the line washer that broke down after 5 months and can't get customer service? I like the washer. I may have a "rare lemon", but please provide... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    hugov's Picture   hugov    1 Comments   Comments
  • appliances don't last



    It has been very frustrating owning LG appliances. We built a new house two years ago and bought all new LG appliances to go in it. What a mistake! The microwave stops working randomly, the dishwasher doesn't work at all (after only one and a half years) and we're just waiting for the refrigerator to stop working next. We have been trying for about five months to get the dishwasher fixed since it's due to faulty parts, but LG certainly has been dragging their feet to cover the cost. Will definitely not be buying and more LG appliances in the future. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Loreesa1's Picture   Loreesa1    1 Comments   Comments
  • LG customer service



    LG front-loading washers are very attractive and they work very well when they aren't broken. However, once you get a code that indicates your machine requires service, your nightmare begins. If your machine is over one year, you will need to argue that certain parts are still covered under a 2-year and 7-year warranty, depending upon the part, and you will need to argue this each and every time you have to call. Oh, did I forget to mention, you'll be making numerous phone calls? During your numerous phone calls, after you argue your warranty, the script they... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    bslyons88's Picture   bslyons88    1 Comments   Comments
  • LG customer service



    LG Electronics; LG should change their logo to LB i.e. Life is Bad that better describes their customer service. New (Purchased Oct. 25, 2008) French Door Refrigerator, model LFC 255770TT. It has now been 8 days since our initial contact with LG customer service. Refrigerator doesn't work (i.e. it doesn't cool refrigerator or freezer). Lost time sitting around for incompetent service technician who apparently doesn't know how to use a phone. Barley competent customer service department in Alabama. More than a week without a refrigerator, yes life is good! We will... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    RShew's Picture   RShew    1 Comments   Comments
  • TV Repair



    TV Model: 32LC2DC Serial: 704MXBP1H725 Hello I received a TV as a gift last summer so I don’t have a receipt nor does the person who bought me the TV. Today my TV stopped working and now I can’t use my TV. I called Tech support and they told me that there is nothing they can do because I don’t have a receipt. They also told me I could pay to get it fixed which will usually cost more than or cost to the price of a new TV So now I am stuck with a broken TV that I cannot get fixed. I have no money to pay to get the TV fixed. I cannot believe that the TV only lasted me... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Cyborg16's Picture   Cyborg16    1 Comments   Comments
  • complaint



    I am a customer ofLG Electronics using refrigerator and microwave from your company. I purchased the Refrigerator in 2004 but find problem today regafrding cooling. I lodged a complaint with LG customer care and to my shocking surprise, the complaint was forwarded to Perfect electeronics asnd their rep. visited my home posing as LG Engineer, purported to have replaced the items, charged Rs.2100/- whereas the problem has not yet resolved. I would like you to find out the nexus between customer care office and pvt operators to avoid any reputation loss to LG Co. I am taking this issue... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    subodh's Picture   subodh    1 Comments   Comments


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