LG Electronics Support Tickets All Reviews

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LG Electronics Reviews

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  • Labor Warranty

    Bought Blue Ray Player BD570 in May, 2010 from Best Buy. Called LG about intermittent sound quality problems in July, 2010. Troubleshooting seemed to fix problem. Called again in October. This January, I finally said "No more" to trouble shooting and made them take player in for servicing. Now LG won't do anything without $69.00 labor fee. They conveniently do not have record of my first call in July which was within the 90 labor warranty period. From what I was told, not sure this would have mattered anyway. More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Defective TV and service

    NO SATISFACTION .MailContactsCalendarNotepadWhat's New?Mobile MailOptions Mail OptionsColorsMail PlusSwitch to All-New Mail Options Mail Search Try the new Yahoo! Mail Folders[Add a new folder]InboxDraftsSentSpam[Empty all the messages from the Spam folder]Trash[Empty all the messages from the Trash folder]Search ShortcutsMy PhotosMy AttachmentsChat & Mobile Text[Hide]I am Available2 Online Contacts[Add]John Cross - Samsung Refman - Not Listed? New Chat0 Mobile Contacts[Add]You don't have any Mobile Text contacts yet. Start a Text Message Settings Go to... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • LG Washer WM0642

    I bought an LG Washer WM0642. In 10 months, I have had the main board, pressure switch and drain pump replaced. The tub clean function does not advance after 14 minutes (this was the function that made my decision to buy this machine based on fears of mildew problems related to front load washers). I have had no success with customer service. They just keep sending service people and will not do anything about it until a tech says it's not repairable, which will not happen, i'm sure... they've been to my home 6 or 7 times. they just give u the runaround. i hate this lemon and... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • poor product and service

    My name is Mike Larson and two years ago I bought a full set of LG kitchen Applinances because my wife and mother loved them and said it would be a upgrade over my favorite, Fridgadere. I have had problems with my stove with the left half of the keyboard only working half the time and dishwasher now is not working at all. When my wife called the 1-800 number to find out our options he told her that we were 30 days over the factory warrentee and then laughed at her saying looks like you should have bought the extended warentee. I was very angry about the at tthe attitude and the product... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Very poor customer service

    I purchased a top of the line LG washer model WM0642H and it broke down after 5 months of use. I've called customer service 7 times now. Each time, I was promised that someone would get back to me. I have not gotten a single call back. I am now 3 weekends without a washer going on my 4th. I suggest a professional customer service that delivers instead of making false statements. I am told now to call back tomorrow between 8AM and 5PM Central time to speak to the exchange department. And I am not given the direct number to the Exchange Department because it is not possible. How... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • LG customer service

    Washer has not worked for three weeks, can get no answers from customer service, service provider cannot tell me anything b/c parts provider will not answer or return phone calls that they have placed. I have made numerous efforts to get answers and the standard response is "We can't tell you anything because your service technician is unavailable." Which is really funny, because I can call the service technician immediately after speaking with LG customer service rep and am able to speak with her. You would think that I could solve my own problem that way, but that... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • LG Plasma TV

    This is regarding the LG Product Plasma TV (FLAT ) which was purchased just a year back . Just after completion on one year the problem started with the TV and now it is totally dead. Lodged a complaint and was being told that one of the part needs to be replaced. LG support executive confirmed that PCB needs to be replaced which will be costing around 6000 Rs. I would like to tell you here that this is the problem with the LG product, my friend has purchased the same TV and after one year the same problem was experienced. I would stress that we went for the LG product on the BRAND name and... More...
    (Electronics, Appliances - Sponsored By BEST BUY)


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