LG Electronics Support Ticket

Labor Warranty

Created By: JimSt's Picture JimSt Last Reply: JimSt's Picture JimSt
Priority Level: [Medium] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

Bought Blue Ray Player BD570 in May, 2010 from Best Buy. Called LG about intermittent sound quality problems in July, 2010. Troubleshooting seemed to fix problem. Called again in October. This January, I finally said "No more" to trouble shooting and made them take player in for servicing. Now LG won't do anything without $69.00 labor fee. They conveniently do not have record of my first call in July which was within the 90 labor warranty period. From what I was told, not sure this would have mattered anyway.


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